Communication
Communication is what separates us as humans from the rest of natures creations. Well, that and opposable thumbs. But communication is by far more important, especially of you need a loan modification. Read on as I utilize my thumbs to type out an explanation.
Weather you use a company like mine to help you with your modification, or choose to go it alone, communication is the ultimate key to getting your loan mod done as quickly and effectively as possible. If you are being helped by a third party, they need to know all the details of your loan, your financial situation, and anything else that could be relevant to your need. Likewise, if you are dealing with the mortgage company directly, being able to articulate your position, along with your needs and desires in the process is paramount.
On the flip-side, they need to be communicating with you as well. If communication is completely one-sided, it’s no longer communication, it’s a monologue. The third party has to be able to speak to you clearly, and without resorting to industry lingo you don’t understand. The mortgage company must impart to you or your agent the requirements it has, and ask the necessary questions to get the problem resolved.
Good communication begins with the first call you make, be it to your lender, or a third party. This is when you state your problem, and spell out what you expect in a resolution to it. If you are doing it yourself, this is when the lender makes it’s first request for information and documentation, and if you’re getting help, this is when the third party will do the same. The difference is that the third party can at this time also go over what to expect from the process, and let you know their opinion, based on experience, of what you can expect in a final modification scenario.
Don’t get me wrong, I like my thumbs-they make it so much easier to hit the space bar. But when it comes to getting your mortgage loan modified, the ability to speak and listen are far more valuable assets. Modifications can be done without thumbs, but not without communication.
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